Welcome to Pebble, the interactive video platform for brands and retailers. This guide will give you a brief overview of the assisted setup process that's available under our business and enterprise plans.
If you've already signed up for the plans, our team will get in touch shortly to arrange an onboarding call. If you'd like to learn more about our business and enterprise offerings, schedule a quick call here.
Account Setup and Billing
We'll work with your team to setup your Pebble accounts with access permissions for your project. We'll also walk you through billing activation (for non-SLA accounts). We'll also setup instant messaging support on your preferred channel (WhatsApp, Slack, Discord).
Please prepare,
Email addresses (team and brand) for login and access
Billing and credit card details (for non-SLA accounts)
Invoicing and billing details (for SLA accounts)
Please note: To activate the 2 week trial, credit card details are required on the platform.
Brand Details
As we'll be helping setup your first batch of interactive videos and embeds, we'll need your brand details like style guides, fonts, logos, etc. Don't worry everything in Pebble is easily customizable if there are any future changes.
Please prepare,
Your brand and style guides + logos and images
General Platform Usage
We'll run a quick usage demo with you and your team showing how easy it is to create and host interactive videos and the various customization features with Pebble. This also includes a brief primer on the video analytics dashboard so you can see which videos are performing best.
Video Planning and Content
We'll run through and plan with you the different types of shoppable videos that will drive engagement and boost conversions amongst your customers. We will also show you best practices on placement, format, appearance, and more. Whether its an interactive brand story you'd like to share as a link, or embeds on your product pages, we've got you covered.
Technical Requirements
Every Pebble video has its own unique link and embedding is as simple as adding 2 lines of code.
If you have a Shopify store, it is highly encouraged that you install the Pebble Shopify App to be able to track conversions for your videos.
To track revenue conversions for custom storefronts, a tracking script will have to be installed.
Let us know any additional technical requirements you may need like Shopify store setup (if you require our developers to install the embeds, or using third-party vendors), additional KPIs (that we can help track), optimizations that's specific to your brand, etc.
Welcome to Pebble, the interactive video platform for brands and retailers. This guide will give you a brief overview of the assisted setup process that's available under our business and enterprise plans.
If you've already signed up for the plans, our team will get in touch shortly to arrange an onboarding call. If you'd like to learn more about our business and enterprise offerings, schedule a quick call here.
Account Setup and Billing
We'll work with your team to setup your Pebble accounts with access permissions for your project. We'll also walk you through billing activation (for non-SLA accounts). We'll also setup instant messaging support on your preferred channel (WhatsApp, Slack, Discord).
Please prepare,
Email addresses (team and brand) for login and access
Billing and credit card details (for non-SLA accounts)
Invoicing and billing details (for SLA accounts)
Please note: To activate the 2 week trial, credit card details are required on the platform.
Brand Details
As we'll be helping setup your first batch of interactive videos and embeds, we'll need your brand details like style guides, fonts, logos, etc. Don't worry everything in Pebble is easily customizable if there are any future changes.
Please prepare,
Your brand and style guides + logos and images
General Platform Usage
We'll run a quick usage demo with you and your team showing how easy it is to create and host interactive videos and the various customization features with Pebble. This also includes a brief primer on the video analytics dashboard so you can see which videos are performing best.
Video Planning and Content
We'll run through and plan with you the different types of shoppable videos that will drive engagement and boost conversions amongst your customers. We will also show you best practices on placement, format, appearance, and more. Whether its an interactive brand story you'd like to share as a link, or embeds on your product pages, we've got you covered.
Technical Requirements
Every Pebble video has its own unique link and embedding is as simple as adding 2 lines of code.
If you have a Shopify store, it is highly encouraged that you install the Pebble Shopify App to be able to track conversions for your videos.
To track revenue conversions for custom storefronts, a tracking script will have to be installed.
Let us know any additional technical requirements you may need like Shopify store setup (if you require our developers to install the embeds, or using third-party vendors), additional KPIs (that we can help track), optimizations that's specific to your brand, etc.